Terms & Conditions Training Providers

You should only provide courses and services that fall within the scope of your training and competence.
 

All training providers must agree to abide by our code of ethics.
 

As an accredited ICAHP Training Provider, you must never mislead your clients by offering courses or services that your organization is not qualified to provide. Failure to mislead the public or your clients may result in the removal of your certification with no refund. ICAHP accepts no responsibility for any treatments or training received from an ICAHP approved Training Provider. All Training Provider acknowledge that they have read and understood our terms and conditions and agree to abide by our code of ethics.
 

Using the ICAHP logo without a valid membership, whether by using our Trustmark or showing your certificate, may result in prosecution.
 

After you have paid and subscribed to ICAHP, your application will be processed within 5 working days after we receive all necessary documents. A signed copy of your certificate and Trustmark will be attached to your acceptance email and ready for download. You can also request that a posted hard copy be mailed to you (postage charges will apply). After receiving your certificate, you have entered into a legally binding contract with ICAHP, as detailed in these terms & conditions.
 

The ICAHP will not mediate any complaint if it has not been resolved due to an inability to reach a mutually agreeable outcome or if the training provider has refused to handle the complaint in any way. 
 

The ICAHP reserves the right to suspend or withdraw accreditation based on the nature and severity of the complaint, as well as the number of complaints lodged against a member on multiple occasions. If the complaint is upheld, no refund will be issued.
 

Yearly Subscriptions: If you pay by yearly subscription, your payments are automatically deducted from Stripe or our Payment Provider each year on renewal. We do send reminders ahead of time, but we cannot guarantee that you will receive one. Please keep in mind that if you want to cancel your subscription, you must do so at least 90 days before your annual renewal date or when you receive your reminder, which is usually 10 days before payment is taken. Membership fees will remain unchanged, but only if renewed on or before the due date.
 

Monthly Instalments: Your payments will be due on the same date each month that you signed up. Monthly subscription fees are due on a monthly basis for the calendar year in which you have enrolled; by signing up, you agree to enter into an agreement with ICAHP for a minimum of one year. Please keep in mind that if you want to cancel your subscription, you must do so at least 90 days before your annual renewal date or when you receive your reminder, which is usually 10 days before payment is taken. Membership fees will remain unchanged, but only if renewed on or before the due date.
 

Please keep in mind that it is the member's responsibility to notify us of any necessary changes, such as a new email address or contact information. ICAHP accepts no responsibility for emails that are not received by the member, but will send a copy of our ICAHP reminder email to you upon request. Once your subscription is cancelled, your details and listing will be removed from our website, and you will no longer be entitled to use the letters ICAHP after your name, as well as our logo and membership badge, if applicable, indicating that you are an approved member of ICAHP.
 

If monthly payments are not made on time, ICAHP has the right to request the entire outstanding balance. It is critical that you make your payments on the agreed-upon date, and if you have any problems, please contact us immediately.
 

Once the cancellation has been made and accepted, our logo must be removed from any website or paperwork displaying you as an approved and accredited ICAHP member. You must not use your ICAHP membership badge to mislead the public, and failure to do so may result in membership fees owed to ICAHP for the whole period our Trustmark has been used.
 

Refund Policy- No refunds will be issued for documents that you have already received as an attachment. Any member who cancels their membership during the term of membership will not receive a refund or a partial refund. Please keep in mind that no refunds will be issued to anyone who cancels their membership during the term or simply changes their mind. Refunds will be issued only if ICAHP does not accept your membership request.
 

Email Marketing - You agree to receive marketing communications from ICAHP. This means that we may send you newsletters or information about your membership that we believe is relevant and important. We will not share your information with third parties. You have the option to unsubscribe at any time.
 

It is the responsibility of all members to check and follow the regulations of their respective countries.